Shipping policy
Thank you for choosing our products. We strive to provide timely and reliable shipping services to our customers. Here are the details of our shipping policy:
Order Processing:
We will require 1-3 business days to process and ship your order. However, please note that processing times are not guaranteed and may vary based on order volume and warehouse capabilities.
Shipping Fees:
We offer free standard shipping for all orders, while express shipping is available at a flat fee of 5.99 USD.
Shipping Times:
For orders shipped within the USA:
- Standard Shipping time: 7-10 Business Days
- Express Shipping time: 2-7 Business Days
For orders shipped to other countries:
- Standard Shipping time: 7-15 Business Days
Shipping Limitations:
We regret to inform you that we are unable to ship to Brazil, India, Pakistan, Palestine, Syria, or Iraq at the moment. We appreciate your understanding.
Split Shipments:
Please note that most orders will be shipped from a single warehouse. However, on occasion, we may ship your order from multiple warehouse locations. If your order is shipped in multiple packages, we will provide you with tracking information for each package as it becomes available.
Address Changes:
Once your order has been successfully placed, we cannot revise your shipping address. However, if you need to make changes to your shipping address before your order is shipped, please contact us at service@yandwofficial.com, and we will do our best to assist you.
Order Tracking:
After your order has been shipped, you will receive a tracking number. Please visit our company's website to track your order using the provided tracking number.
Please note that tracking information may take up to 48-72 hours to be updated, and tracking numbers may sometimes change. If you are unable to track your order after 3 days, please contact us for assistance. We are always happy to help.